GUIDES

How to get an itemized bill from
UCSF Benioff Children's Hospital

An itemized bill shows you every good or service, when it happened, what it is, the associated billing codes, and the amount.

How to request the bill

This office is now closed. Hours are:
Monday — Friday, 8 am - 4 pm Pacific.
Make sure you have the following info handy:
  • Your guarantor number
  1. Call Patient Financial Services at (866) 433-4035.
  2. Press 2, then press 2 again to be transferred to a human. It may ask you for a brief survey after the call and not connect you until you agree, so press 1, if so. You don't have to actually do the survey.
  3. When a human picks up, ask: "I'd like an itemized statement. Could you post it to my MyChart?"
  4. Give your guarantor number when asked.

How to actually get the bill after you request it

  1. Log in to your MyChart at https://www.ucsfhealth.org/mychart.
  2. In the Menu, go to Billing Summary, then View Account, then Communications. There should be an Itemized Statement of Charges section with a PDF from your request.
  3. Download the itemized bill document.
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