Balance Bill Protection
Banish balance bill headaches.
When a member gets a balance bill, Goodbill steps in to reduce or eliminate what they owe and protect the member experience.
Reduce up to 100% of the balance owed
Give members a dedicated concierge from start to finish
Leave provider disputes and appeals to us
Patrick Haig
CEO, Goodbill
Balance bills shouldn’t be the price members pay for a more cost-effective health plan. We handle the headache so employers can pursue savings without compromising the member experience.
How it works
Plans
Make balance bills a non-event.
We handle every step, so members don’t have to.
Step
1
Catch the balance bill early
Goodbill monitors the claims feed for signs that a member may be balance billed. TPAs can also send balance bills directly to us.
Step
2
Screen the member for financial assistance
For nonprofit hospitals, we screen members for financial assistance that can erase up to 100% of their balance.
Step
3
Apply and secure the discount
We guide the member through a seamless digital application, with a dedicated concierge available to provide support at every step.
Step
4
Resolve any remaining balance
When financial assistance doesn’t eliminate the bill, Goodbill handles provider negotiations, disputes, and appeals until resolution.
Plan fit
Plans
Plan types that benefit most
Balance Bill Protection reduces member abrasion and removes a major barrier to alternative reimbursement strategies.
For
RBP Plans
Case Studies
TPAs
Real stories, real savings.
$550K Balance Bill Erased, Care Restored
A Miami cancer patient faced a $550,000 balance bill and lost access to her cancer treatments. Goodbill secured a 100% 501(r) discount, erased her balance, and helped reinstate her care.